Health, Strength, Empire
Empower your body and mind with Aussie Coastal Empire - products designed to restore balance, vitality, and lasting wellbeing
Frequently Asked Questions
Quality Products
We only supply quality products stocked in our Australian warehouses
How does a grounding sheet work?
Grounding sheets are made with conductive silver fibers that connect to the Earth’s natural energy through a grounded outlet or grounding rod. When your skin touches the sheet, it allows a gentle flow of electrons from the Earth to your body — similar to walking barefoot on grass or sand — helping restore your body’s natural electrical balance.
What benefits can I expect from using a grounding sheet?
Many users report better sleep, reduced stress, improved circulation, and decreased inflammation or pain over time. Grounding may also help balance mood, support recovery, and enhance overall well-being. (Results can vary depending on the individual.)
Is it safe and easy to use?
Yes — grounding sheets are completely safe when used correctly. Simply plug the grounding cord into a grounded wall outlet or grounding rod, then place the sheet on your bed with the conductive side facing up. Make sure your skin (bare legs, feet, or arms) touches the sheet while sleeping for the best effect.
Where are the products located and shipped from?
All of our products are located and shipped from within Australia. The location of our warehouses can vary based on stock levels and demand; products are kept within either Queensland, Victoria or New South Wales.
Where are you located?
Our head office is located in Queensland
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
We accept Visa, Mastercard, PayPal, Shop Pay.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at admin@aussiecoastalempire.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
THE AUSSIE COASTAL EMPIRE STORY
Aussie Coastal Empire started with a family idea. An idea to help other families and individuals with
their everyday life. With a passion for personal health, wellbeing and a healthy stress free life, ACE supply Australian families with high quality assured products. Helping improve Australian's in
their everyday lifestyle from one family to another family.
FOUNDER & TEAM
The Founder & Team at Aussie Coastal Empire are passionate about providing high quality products at
affordable prices & offering Fast & Free Delivery Australia Wide. Join us on our journey to help Australians get what they need!
WHY SHOP AT AUSSIE COASTAL EMPIRE
Fast & Free Delivery Australia Wide
All Products Shipped & Housed From Australia
Affordable Prices You Won’t Find Elsewhere
A Founder & Team That Actually Cares About You
Australian Owned & Operated
Fast, Free & Secure Shipping Australia Wide
Aussie Coastal Empire only offer fast & free shipping on all orders
" We believe in a healthy community. That's why at ACE we guarantee the best products for your wellbeing & happiness "